Reference

What You Agree To When You Use kicktipp

These pages cover your rights, our obligations, and how the platform operates under applicable law — including how your account data is handled and what rules apply in eligible states where access is permitted.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ payment termsCookie and tracking policyContact and dispute process

Explore the Lobby Read FAQ

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about our terms, a data request, or a payment dispute that our cashier team couldn't resolve, these are the three ways to get a substantive response — not a form reply.

Live Chat Open the chat icon in your account dashboard for real-time help with policy questions, account access issues, or payment disputes tied to PayPal, Venmo, or Play+.

Email Support Send formal legal or data-access requests to our support address. We acknowledge within one business day and aim to resolve substantive requests within the timeframe required by applicable law.

Account Dashboard Most account-level requests — transaction history, cookie preferences, marketing opt-outs — can be handled directly inside your account settings without contacting support.

DATA AND ACCOUNT SECURITY

How We Handle Your Data, Cookies, and Account Access

Our security practices cover how your personal information is stored, who can access it, and how long we keep it. Account sessions are protected with standard encryption, and identity verification is required before any withdrawal is processed — regardless of whether you cash out via PayPal, Venmo, or Play+.

Data Handling

Personal data collected at registration — name, address, date of birth — is used only for account management, identity verification, and legal compliance. We do not sell your data to third-party marketers.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the footer link on any page of the site.

Account Retention

We retain account records for the period required by applicable state and federal law. If you close your account, you may request a copy of your data within 30 days of closure before it is archived.

Who to Contact

For data correction requests, marketing opt-outs, or questions about what we hold on your account, contact our support team via live chat or email — the account dashboard handles most routine changes without a ticket.

How Our Legal Framework Applies to Your Account

kicktipp Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to kicktipp is governed by the law of the state you are in when you connect. Not every state permits online casino or sportsbook activity, so eligibility is determined by your location at login — not by where you created your account. We do not

1
accept accounts from states where such activity is prohibited, and automated checks run each session to confirm eligibility. When you fund your account through PayPal, Venmo, or a Play+ prepaid card, the transaction terms of those payment rails also apply alongside ours. Your payment method choice
2
does not change your legal relationship with kicktipp, but each provider has its own dispute and refund process that sits separately from our cashier. Winnings are subject to applicable federal and state tax reporting requirements. We do not withhold taxes on your behalf or issue tax
3
advice — consult a qualified tax professional for your filing obligations. Account records, including deposit history and withdrawal confirmations, are retained in line with applicable law and are available on request through the account dashboard or by contacting support.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Legal Questions We Hear Most Often

These are the actual questions that come through our support channel on legal and policy topics. Short, direct answers — no boilerplate.

Access depends on the law of the state you are in when you log in. Eligibility is checked automatically each session. If your state does not permit online casino or sportsbook activity, access is restricted.

Yes. US federal and state tax rules apply to gambling winnings. kicktipp does not withhold on your behalf. We recommend speaking with a tax professional about your specific filing obligations.

Send a data-access request to our support email or open a ticket via live chat. We'll confirm receipt within one business day and respond within the timeframe required by applicable law.

Start a dispute with our cashier team via live chat. Keep in mind that PayPal and Venmo each have their own dispute process that runs separately — we'll coordinate where we can, but each has its own timeline.

Account records are retained for the period required by law after closure. You can request a copy of your data within 30 days of closing. After the retention window, records are archived and are no longer accessible.

Most profile edits — address, contact details — are available directly in your account dashboard. Legal name changes require identity documentation submitted through live chat or email support.

Reference

Legal

Access may be available only in states where local law permits.

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What You Agree To When You Use kicktipp

How to Reach Us on Policy Matters

How We Handle Your Data, Cookies, and Account Access

Data Handling

Cookie Policy

Account Retention

Who to Contact

Legal Questions We Hear Most Often

01 Does my state allow me to use kicktipp?

02 Do I have to pay taxes on winnings?

03 How do I request a copy of my account data?

04 Can I dispute a PayPal or Venmo transaction through kicktipp?

05 What happens to my data if I close my account?

06 How do I update or correct personal information on my account?

Legal

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